1WD reader Robert has written in to yours truly, with an interesting double-barreled challenge. I think that we need the collective wisdom of the insanely-intelligent, hyper-attractive, overly-inebriated, and mega-hyphenated 1WD readership to help this guy. Also, I’m in Champagne this week collecting vinous memories that will make you all jealous, so I could use a little help here as I can’t effectively type with one hand while the other is busy raising glasses of amazing bubbly to my face.
Here’s Robert’s request:
I am brand new to the world of wine, sure I drank my share but now want to get serious in the industry of selling, sampling and the tastings of all types of wine. I just took on a sales rep position with a small fine wine importer/distributor and want to learn on best ways to succeed. Any advice on what baby steps to take or where to begin as a sales rep would be very much appreciated.
Notice that Robert has a dual challenge here, in that he simultaneously needs to learn the fine wine ropes (primarily, I’m guessing, through tasting, which – lucky for him – has already been touched on in Reader Mailbag form here), and in learning the fine wine sales rep ropes.
Now, I know that there is no shortage of the wine sales rep populace reading 1WD, so I’m asking you folks to help brother Robert!
Shout it out loud in the comments, people: what advice would you give to a newly-minted wine sales rep?
One of the criticisms most often levied against wine blogs is that they don’t “move the needle” in terms of wine sales.
Let’s forget for a moment that where I come from, coverage that costs me next to nothing for a product that results in even a handful of additional sales (and additional exposure) – that I otherwise would never have seen – counts for something.
The crux of this criticism is that coverage of wines on the virtual pages of wine blogs does not result in materially meaningful and/or measurable differences in the purchase volumes of those wines. Presumably, this is in comparison to similar mentions in print media (however, it’s worth noting that I’ve yet to see any hard evidence in the form of real data to support print media coverage having a sales bump effect, but I have anecdotal evidence from some California winemakers showing that it does not, as well as some from small producers indicating that some wine blog mentions have in fact increased DTC sales… which I can relay to you privately some day if we ever meet and you buy me a beer…).
The counter argument is usually a combination of two things: 1) that it’s extremely difficult to measure the impact of any media coverage on wine sales, regardless of the type of media, and 2) it’s the aggregate of blog and social media mentions (outside of concentrated special events, promotions, and the like) that amount to an increase in mindshare and small, one-consumer-at-a-time sales that otherwise wouldn’t otherwise have happened. In other words, wine blogging and social media mentions result in a stream of sales that are aggregated from tiny, rivulet-like trickles in combination, and so wouldn’t generally amount to a perceivable spike but do, in combination, make a difference. [ For an example of these arguments, see the mini-debate generated on this topic generated in the comments section of one of my recent posts here ].
I can now supply some data in support of that counter argument, by way of one example: namely, 1WineDude.com.
While I will not supply exact numbers (only because don’t have permission from all of the parties involved to do so), I can give you approximations that I think lend some credence and strength to the counter argument, though I strongly suspect it will be ignored by the wine cognoscenti, who have in my experience demonstrated a severe allergic reaction (sulfites got nothin’ on this!) to facts, data, and evidence if those things do not already support their own already-entrenched beliefs…
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