A troubling trend is starting to appear in my Inbox.
[ Editor’s note: I wonder how many cheesy detective novels now begin with that premise… ]
Somewhat ironically, the troubling trend seems to mostly be coming from very well-meaning wine producers and their various public relations arms / firms / etc., and with very well-meant intentions. But the gameplan execution is all fumbled-at-the-five-yard-line.
What’s happening is that I am seeing a lot (LOT!) more wine brands clue into the fact that what differentiates them in what has become the single most competitive wine market in the history of mankind is, in part, their stories. So far, so good.
Some of them have even clued in on the other great differentiator in a market in which we are deluged with mostly non-human, robotic, advertorial interactions: the simple act of caring enough to deal with customers and consumers as real people, and giving them the extra love inherent in good service.
What they seem to be forgetting, however, is that the price of entry in this intensely competitive marketplace that is the modern wine biz is quality. If we in the media don’t get a chance to check out the wine, we cannot answer the fundamental question of whether or not the service and story are worth getting into in the first place.
The troubling trend? I am getting inundated with requests to talk about wine brand stories, connected to wines that I’ve yet to taste. Whoops!…